Privacy Policy

Underground Degrees, operated by Dee Dog LLC, is committed to protecting the privacy of individuals interacting with our educational services as a degree acceleration strategy provider. This Privacy Policy outlines our practices regarding the collection, use, and safeguarding of personal information submitted through our website, email correspondence, registration processes, consultation forms, and billing systems.

This policy applies to all information provided to us through these channels and governs how we handle your data in accordance with Texas state law and applicable federal regulations. By using our services, you consent to the data practices described in this policy.

We collect personal information necessary to facilitate our educational consulting services and platform functionality. The types of information we collect include:

• Personal Identification: Names, email addresses, phone numbers, and mailing addresses
• Educational Background: Current academic status, previous education history, career goals, and degree objectives
• Account Information: Username, password (encrypted), subscription preferences, and learning progress
• Consultation Data: Information provided through assessment forms, strategy sessions, and personalized planning consultations
• Billing Information: Payment details, transaction history, and subscription status processed through secure third-party payment processors
• Technical Data: IP addresses, browser information, device identifiers, and website usage analytics for service improvement

This information is gathered solely to fulfill service obligations, provide personalized educational guidance, maintain client relationships, and improve our platform functionality.

Personal information collected is utilized exclusively for the following purposes:

• Service Provision: Delivering educational content, personalized degree plans, and consultation services
• Account Management: Creating and maintaining user accounts, tracking progress, and managing subscriptions
• Communication: Sending service updates, educational content, support responses, and consultation scheduling
• Payment Processing: Facilitating secure transactions and managing billing inquiries
• Platform Improvement: Analyzing usage patterns to enhance user experience and educational effectiveness
• Legal Compliance: Meeting contractual obligations and complying with applicable Texas and federal law requirements

Dee Dog LLC does not sell, rent, or trade personal information to third parties for marketing or any other commercial purposes unrelated to our educational services.

We implement comprehensive technical and organizational measures to protect personal information from unauthorized access, disclosure, alteration, or destruction. Our security practices include:

• Encryption: All sensitive data transmissions are protected using industry-standard SSL/TLS encryption
• Access Controls: Strict employee access limitations with role-based permissions and regular security training
• Secure Infrastructure: Protected servers with regular security updates and monitoring systems
• Payment Security: PCI-compliant payment processing through trusted third-party providers
• Regular Audits: Periodic security assessments and vulnerability testing

These safeguards are designed to maintain the confidentiality and integrity of data in accordance with Texas Business and Commerce Code and industry best practices.

Personal information is retained only for as long as necessary to fulfill the purposes for which it was collected, meet contractual obligations, or comply with applicable legal requirements under Texas and federal law.

• Active Accounts: Data retained for the duration of service subscription plus 3 years for customer service purposes
• Consultation Records: Personalized plans and consultation notes retained for 5 years to support ongoing educational guidance
• Billing Records: Financial transaction data retained for 7 years in compliance with Texas tax law requirements
• Technical Logs: Website analytics and technical data retained for 2 years for platform improvement

Upon expiration of retention periods, data is securely deleted or anonymized, unless otherwise required for ongoing service provision or legal compliance.

We may disclose personal information under specific circumstances:

• Service Providers: Trusted third-party providers acting on our behalf to process payments, deliver emails, or perform essential business functions, provided such providers adhere to strict confidentiality obligations
• Legal Requirements: When compelled by law, court order, subpoena, or to protect the rights and safety of Dee Dog LLC, our users, or others, as permitted under Texas statutes
• Business Transfers: In the event of a merger, acquisition, or sale of assets, user information may be transferred as part of the business transaction with continued privacy protection
• Consent: When explicit user consent is provided for specific sharing purposes

We do not share personal information for marketing purposes or sell user data to data brokers or advertising networks.

As a user of Underground Degrees services, you have the following rights regarding your personal information:

• Access: Request access to personal information held by Dee Dog LLC
• Correction: Request correction of inaccurate or incomplete personal information
• Deletion: Request deletion of personal information, subject to legal and contractual limitations
• Portability: Request a copy of your data in a structured, commonly used format
• Restriction: Request limitation of processing under certain circumstances
• Objection: Object to processing based on legitimate interests

All requests must be submitted in writing with proper identity verification. We will respond within a reasonable timeframe as required by applicable Texas law, typically within 30 days.

Underground Degrees recognizes the educational value our services can provide to motivated students under 18 who are pursuing accelerated degree completion through legitimate academic pathways.

When providing services to minors with proper parental consent, we:

• Limit data collection to information necessary for educational service provision
• Provide parents with access to their child's account information and progress
• Include parents in consultation sessions and educational planning discussions
• Maintain additional safeguards for protecting minor's personal information
• Allow parents to request deletion of their child's information at any time

If we discover that we have inadvertently collected personal information from a child under 18 without proper parental consent, we will delete such information promptly upon discovery.

Dee Dog LLC reserves the right to modify this Privacy Policy at any time to reflect changes in our practices, services, or legal requirements. When material changes are made:

• Users will be notified via email and prominent website notice
• The updated policy will include a new "Last Updated" date
• Continued use of services after notification constitutes acceptance of updated terms
• Users who disagree with changes may terminate their account and request data deletion

We encourage users to review this Privacy Policy periodically to stay informed about how we protect your information.